Customer feedback

Customers report frustration over long-term broken facilities such as pools and steam rooms, with repairs delayed indefinitely. Members also experience unexpected charges without prior notice or invoices. The mandatory 30-day cancellation policy is seen as rigid, and payments are sometimes still deducted after a cancellation request has been submitted.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About VASA Fitness

Want to cancel your VASA Fitness membership? Be aware of a mandatory 30-day notice period. You can cancel through the VASA Fitness app, by phone at 801-426-8664, by email at support@vasafitness.com, or via live chat on the website. Note that payments may still be charged within the 30-day window after submitting your cancellation request. Submit your cancellation in time to avoid unexpected charges.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Vasa Fitness

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Vasa Fitness

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for VASA Fitness

Address
1259 South 800 East, 84097 Orem, UT
Email
support@vasafitness.com
Phone
801-426-8644

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