Customer feedback

Customers report that their free Vimeo account was automatically converted to a paid subscription upon renewal, without clear prior warning. Customer service defends this as standard policy. Users advise cancelling in time and keeping a close eye on the renewal date to avoid unexpected charges.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Vimeo

Vimeo offers monthly and annual subscriptions, including Starter, Standard, and Advanced plans. There is no fixed cancellation period, but you must cancel before the renewal date to avoid the next charge. You can cancel through your account settings under 'Plan', by phone at 1-212-524-8776, or via the Help Center after logging in. Note that Vimeo may automatically convert a free trial into a paid subscription upon renewal.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Vimeo

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Vimeo

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Vimeo

Address
330 West 34th Street, 5th Floor, 10001 New York, NY
Email
info@timetocancel.com
Phone
+1 212 524 8776

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