Customer feedback

Customers report that cancelling WeightWatchers is generally fairly straightforward via the app or website. However, some users experience confusion about the cancellation period and face unexpected renewals. Customer service receives mixed reviews; contacting by phone sometimes resolves issues more quickly than cancelling through the app.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About WeightWatchers

Want to cancel your WeightWatchers subscription? You can do so easily through your online account at weightwatchers.com under 'Manage subscription', or via the WeightWatchers app. You can also contact the telephone customer service. WeightWatchers offers monthly and annual subscriptions for access to the WW programme, coaches and the app. Make sure you cancel in time to avoid unwanted renewals. Check your subscription terms for the exact cancellation period applicable to your plan.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Weightwatchers

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Weightwatchers

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for WeightWatchers

Address
Verlengde Poolsweg 16 (office 328), 4818 CL Breda
Email
info.nl@ww.com
Phone
0800 0201447

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