Customer feedback

Customers report significant difficulties cancelling their subscription. The required confirmation email for cancellation often does not arrive, even in the spam folder. As a result, monthly charges of over 70 euros continue despite repeated cancellation attempts. Customers also raise concerns about the authenticity of profiles on the platform.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Your Travel Mates

Your Travel Mates offers a monthly credit subscription for messaging and chat features that renews automatically. There is no fixed cancellation period, but you must cancel before the next billing date to avoid the next charge. You can cancel through your account settings on the website or by emailing support@yourtravelmates.com. Make sure you receive a cancellation confirmation and check your spam folder as well.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Your Travel Mates

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Your Travel Mates

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Your Travel Mates

Address
71, Tower Road, SLM 1609 Sliema
Email
support@yourtravelmates.com

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