Customer feedback

Customers report difficulties when cancelling their EasyFitness subscription. Cancellations sent by email sometimes receive no confirmation, followed by unexpected charges. Some customers receive debt collection demands despite timely cancellation. It is strongly recommended to send cancellations by registered mail and carefully keep all correspondence as proof.

Summary based on public customer feedback.

Cancel your membership quickly and easily below.

About EASYFITNESS

Want to cancel your EasyFitness subscription? For annual contracts, a notice period of 1 month before the end of the contract period applies. Monthly subscriptions can generally be cancelled on a monthly basis. You can cancel by written email or registered letter. Limited cancellation via the customer portal is also available. This applies to EMS training subscriptions as well. Make sure your cancellation is confirmed to avoid issues and always keep a copy of your correspondence.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Easyfitness

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Easyfitness

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What about the notice period at gyms?

Most gyms have a notice period of 1 month. Note: if you have an annual contract, you can often only cancel at the end of the contract period.

Can I also temporarily pause my gym membership?

Many gyms offer the option to temporarily freeze your membership, for example due to illness or vacation. This is an alternative to completely cancelling if you temporarily cannot use your membership.

Contact details for EASYFITNESS

Address
Laatzener Straße 2, 30159 Hannover
Email
info@easyfitness.de

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