Customer feedback

Gold's Gym customers report that cancellation processes vary by location and that administration does not always handle cancellations correctly. Internationally, Gold's Gym scores just 1.3 out of 5 on Trustpilot. Complaints focus on unclean facilities, overcrowded gyms, and poor communication with customer service regarding contracts and cancellations.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Gold's Gym

Gold's Gym offers fitness memberships at locations worldwide, including in Germany. You can cancel your membership through your local gym (in writing) or via their online portal. Keep in mind a one-month notice period and a minimum contract duration of 12 or 24 months, depending on your agreement. Since cancellation procedures may vary by location, Time to Cancel ensures your cancellation is handled correctly and with documented confirmation, giving you peace of mind.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Gold's Gym

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Gold's Gym

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What about the notice period at gyms?

Most gyms have a notice period of 1 month. Note: if you have an annual contract, you can often only cancel at the end of the contract period.

Can I also temporarily pause my gym membership?

Many gyms offer the option to temporarily freeze your membership, for example due to illness or vacation. This is an alternative to completely cancelling if you temporarily cannot use your membership.

Contact details for Gold's Gym

Address
Frankenstraße 150, 90461 Nürnberg
Email
info@golds-gym.de
Phone
0911 4670390

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