Customer feedback

Customers report that cancelling a SportCity membership can sometimes be unclear, especially regarding the automatic conversion to a flexible subscription. Some feel surprised by the terms and conditions. Submitting a timely and properly documented cancellation through the right channels appears crucial to avoid unwanted renewals.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Sportcity

Want to cancel your SportCity fitness membership? The cancellation terms and method depend on your type of membership. With a fixed contract (6 or 12 months), you can cancel before the end of the term, after which it automatically converts to a flexible monthly subscription. Using a cancellation service ensures your cancellation is submitted correctly and on time, without any hassle or risk of missing deadlines.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Sportcity

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Sportcity

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What about the notice period at gyms?

Most gyms have a notice period of 1 month. Note: if you have an annual contract, you can often only cancel at the end of the contract period.

Can I also temporarily pause my gym membership?

Many gyms offer the option to temporarily freeze your membership, for example due to illness or vacation. This is an alternative to completely cancelling if you temporarily cannot use your membership.

Contact details for Sportcity

Address
Postbus 128, 2350 AC Leiderdorp
Email
info@sportcity.nl
Phone
0031 900 77 67 837

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