Customer feedback

Customers report significant difficulties cancelling Brazzers. Live chat fails to connect after hours of waiting, no cancel button exists on the site, and emails are redirected to an unreachable chat. Multiple users report being charged again despite attempts to cancel before their renewal date.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Brazzers

To cancel your Brazzers subscription, you must do so through the external billing service Probiller, not through the Brazzers website itself. Visit probiller.com and select 'Billing Questions and Cancellation'. There is no notice period, but you must cancel before your renewal date. Be aware that customer support is difficult to reach and no cancel button is available on the site. Act well in advance to avoid unwanted charges.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Brazzers

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Brazzers

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my access stop after cancellation?

You usually keep access until the end of your paid period. The exact end date is stated in the cancellation confirmation.

What happens to my saved content?

Downloads and personal playlists are usually no longer accessible after the end of your subscription. Save important content on time.

Contact details for Brazzers

Address
Boulevard Royal 32, 22297 Hamburg
Email
brazzerssupport@probiller.com

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