Customer feedback

Customers report that cancelling a basic Channel21 account is straightforward and can be done immediately. Some users note that reaching customer service can occasionally take some time. For paid services or loyalty programmes, customers advise carefully checking the terms and conditions before cancelling.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About CHANNEL21

Channel21 is a television shopping channel where you can be a customer without a formal subscription. A basic account can be cancelled immediately, with no fixed notice period. If you have signed up for a loyalty programme or paid service, check the relevant terms and conditions. Contact Channel21's customer service to cancel your account or service. Make sure you receive a confirmation of the cancellation.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Channel21

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Channel21

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my access stop after cancellation?

You usually keep access until the end of your paid period. The exact end date is stated in the cancellation confirmation.

What happens to my saved content?

Downloads and personal playlists are usually no longer accessible after the end of your subscription. Save important content on time.

Contact details for CHANNEL21

Address
Münchener Straße 26, 85774 Unterföhring
Email
kundenservice@channel21.de
Phone
+8002111121

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