Customer feedback

Customers report difficulties cancelling because the system shows no active subscription, while payments are still being charged. Customer service provides little clarity. Many users are unsure whether their subscription runs through Sky Showtime itself, the App Store or Google Play, making the cancellation process confusing.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Sky Showtime

Sky Showtime has no fixed cancellation period: you can cancel at any time and your subscription continues until the end of the paid period. Cancel via My Account on skyshowtime.com, under 'Subscription' and then 'Cancel'. Did you sign up through the Apple App Store, Google Play or a TV provider? Then you need to cancel there. Not sure where your subscription is registered? A cancellation service can help you identify the right party to submit your cancellation to.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Sky Showtime

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Sky Showtime

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my access stop after cancellation?

You usually keep access until the end of your paid period. The exact end date is stated in the cancellation confirmation.

What happens to my saved content?

Downloads and personal playlists are usually no longer accessible after the end of your subscription. Save important content on time.

Contact details for Sky Showtime

Address
NDSM-plein 6, 1033 WB Amsterdam
Email
help@skyshowtime.com
Phone
020 7320 5757

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