Customer feedback

A1 Telekom Austria customers report that cancelling can be a challenging experience. Common complaints include long customer service wait times, contracts being automatically renewed without clear notification, and persistent retention calls. It is advisable to cancel well in advance and to keep written confirmation of your cancellation request.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About A1 Telekom Austria

Want to cancel your A1 Telekom Austria subscription? Whether it's mobile, internet or TV, you need to respect a notice period of typically 1 month before the end of your contract (12 or 24 months). You can cancel via Time to Cancel, the A1 customer portal, by phone or at an A1 store. Check your contract end date carefully to avoid automatic renewal. Time to Cancel helps you complete the cancellation process quickly and stress-free.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel A1 Telekom Austria

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling A1 Telekom Austria

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Do I need to consider notice periods for phone subscriptions?

Yes, most phone providers have a notice period of 1 month. If you're still in a contract period, there may be costs associated with early cancellation.

Can I keep my phone number when cancelling?

Yes, if you switch to another provider, you can take your number with you. However, you must first submit a number portability request with your new provider before cancelling.

Contact details for A1 Telekom Austria

Address
Lassallestr. 9, 1020 Wien
Email
info@timetocancel.com
Phone
0043 800664100

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