Customer feedback

EDPnet customers report that cancellation is not always straightforward. Common complaints include unclear contract terms and additional fees when cancelling early. Some customers experience difficulties with communication during the cancellation process. It is advisable to cancel in a timely manner and keep all correspondence in writing.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About EDPnet

EDPnet is a Belgian internet provider offering broadband internet via ADSL, VDSL and fiber optic. When you have an active contract, a minimum contract duration of 6 or 12 months applies. If you wish to cancel your subscription, you must take the remaining contract period into account. Cancelling before the end of the contract may result in additional charges. Make sure to review your contract carefully before submitting your cancellation.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Edpnet

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Edpnet

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Do I need to consider notice periods for phone subscriptions?

Yes, most phone providers have a notice period of 1 month. If you're still in a contract period, there may be costs associated with early cancellation.

Can I keep my phone number when cancelling?

Yes, if you switch to another provider, you can take your number with you. However, you must first submit a number portability request with your new provider before cancelling.

Contact details for EDPnet

Address
Van Landeghemstraat 20, 9100 Sint-Niklaas
Email
info@edpnet.be
Phone
0032 3 265 67 00

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