Customer feedback

Customers report that FAZ's customer service is hard to reach and slow to respond. Multiple contact attempts are sometimes needed before a cancellation is processed. Using a verifiable external cancellation service provides assurance that the cancellation is submitted correctly and on time.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About FAZ

Want to cancel your FAZ subscription? Make sure to give at least 4 to 6 weeks notice before the end of your subscription period. Your subscription runs quarterly or annually and renews automatically if you don't cancel in time. Through Time to Cancel you can initiate the cancellation quickly and verifiably, after which you confirm it directly to FAZ by email or letter.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Faz

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Faz

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When can I cancel my magazine subscription?

Most magazine subscriptions can be cancelled at any time with a notice period of 1-3 months. With an annual subscription, you often have to cancel at the end of the period.

Do I get money back for issues I won't receive?

With prepaid subscriptions, you often have the right to a refund for the issues you will no longer receive. This varies per publisher and subscription type.

Contact details for FAZ

Address
Hellerhofstraße 2-4, 60327 Frankfurt am Main
Email
abo@faz.net
Phone
069 7591-1

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