Customer feedback

Customers report that cancelling with ACE is not always straightforward. Extraordinary cancellations following a breakdown incident are frequently rejected and converted into a standard cancellation at year-end. Members advise submitting cancellations in writing with proof and strictly observing the 1-month notice period to avoid automatic renewal.

Summary based on public customer feedback.

Cancel your membership quickly and easily below.

About ACE Auto Club Europa e.V.

ACE Auto Club Europa e.V. offers annual automobile club memberships including breakdown assistance, legal protection, and travel insurance. To cancel your membership, you must submit a cancellation by letter or email no later than 1 month before the end of the membership year. If you cancel too late, your membership renews automatically. Extraordinary cancellation is possible if ACE fails to fulfil its obligations, but is frequently disputed in practice. Make sure you cancel in time and with proof to avoid unwanted renewals.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Ace Auto Club Europa E.v.

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Ace Auto Club Europa E.v.

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What are the usual notice periods for associations?

Most associations have a notice period of 1-3 months. With some associations, you can only cancel per calendar year or season.

Do I still have to pay contributions after my cancellation?

You are usually required to pay contributions until the end of the period in which you cancel. This is stated in the association's statutes.

Contact details for ACE Auto Club Europa e.V.

Address
Schmidener Straße 227, 70374 Stuttgart
Email
info@ace.de
Phone
0711 530336677

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