Customer feedback

Customers report issues with incorrect cost allocation resulting in double excess charges that Aevitae refused to correct. Others missed correspondence that ended up in spam, leading to collection agency Syncasso charging high daily fees. Careful monitoring of communications and deadlines is strongly advised when dealing with Aevitae.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Aevitae

Aevitae offers basic and supplementary health insurance with contracts that renew automatically each year. You can cancel your policy up to 31 December, with cancellation taking effect from 1 January of the new year. Cancellation is done in writing or through the online customer portal. Make sure you receive a confirmation and have a new insurer arranged. Through Time to Cancel, you handle the cancellation quickly and correctly, avoiding an unwanted extra year of payments.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Aevitae

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Aevitae

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When can I cancel my insurance?

Most insurance policies can be cancelled annually on the renewal date with a notice period of 1 month. Some insurance policies, such as health insurance, have specific cancellation periods.

Do I get a premium refund if I cancel mid-term?

With mid-term cancellation, you often have the right to a refund of the prepaid premium for the remaining period, minus any administrative costs.

Contact details for Aevitae

Address
Postbus 2705, 6401 DE Heerlen
Email
polisbeheerzorg@aevitae.com
Phone
0031 88 35 35 763

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