Customer feedback

Customers report that the cancellation process at Agis is generally straightforward, though the annual deadline can cause stress. Some experience difficulty reaching customer service. Finding and arranging a new health insurance policy in time remains a common concern among policyholders looking to switch.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Agis

Agis is a Dutch health insurer offering basic and supplementary health insurance, now part of Achmea/Zilveren Kruis. Your contract runs annually and renews automatically. If you wish to cancel, you must do so before January 1st of the new year. Make sure to arrange a new health insurance policy in time, as health insurance is mandatory in the Netherlands. Check the exact cancellation method via the Agis website or customer service.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Agis

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Agis

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When can I cancel my insurance?

Most insurance policies can be cancelled annually on the renewal date with a notice period of 1 month. Some insurance policies, such as health insurance, have specific cancellation periods.

Do I get a premium refund if I cancel mid-term?

With mid-term cancellation, you often have the right to a refund of the prepaid premium for the remaining period, minus any administrative costs.

Contact details for Agis

Address
Postbus 19, 3800 HA Amersfoort
Email
info@agisweb.nl
Phone
0031 900 8685

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