Customer feedback

Customers appreciate the digital simplicity of andsafe, but report issues when it comes to claims handling. One customer experienced months of delays and contradictory information about payouts, with technical problems cited as the cause. This raises concerns about the reliability of the service in more complex situations.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About andsafe.de

Want to cancel your insurance with andsafe.de? Keep in mind a notice period of 1 month before the end of the annual contract term. You can cancel fully digitally via the andsafe app or website. Alternatively, you can submit a cancellation form by email or post. If your premium increases, you have the right to cancel outside the standard term. Time to Cancel helps you handle the cancellation correctly so you never miss a deadline.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Andsafe.de

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Andsafe.de

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When can I cancel my insurance?

Most insurance policies can be cancelled annually on the renewal date with a notice period of 1 month. Some insurance policies, such as health insurance, have specific cancellation periods.

Do I get a premium refund if I cancel mid-term?

With mid-term cancellation, you often have the right to a refund of the prepaid premium for the remaining period, minus any administrative costs.

Contact details for andsafe.de

Address
Friedensplatz 1, 44135 Dortmund
Email
info@andsafe.de

Want to cancel more Insurance services?

See all Insurance services you can cancel with Time to Cancel.

View all Insurance services →