Customer feedback

Customers find Aon Direct (now OpGroen) difficult to reach. Phone contact frequently results in long waiting times, sometimes exceeding one and a half hours. Customers also report that the company is hard to reach via social media. This makes cancelling an insurance policy through official channels time-consuming and frustrating.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Aon Direct

Do you want to cancel your Aon Direct (now OpGroen) insurance? You can do so by phone, WhatsApp or by letter. Please note a notice period of 1 month or per contract date. In practice, customers sometimes wait a long time on hold when calling, making cancellation difficult. Through Time to Cancel, you can arrange your cancellation quickly and easily, after which Aon Direct handles the formal processing.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Aon Direct

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Aon Direct

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When can I cancel my insurance?

Most insurance policies can be cancelled annually on the renewal date with a notice period of 1 month. Some insurance policies, such as health insurance, have specific cancellation periods.

Do I get a premium refund if I cancel mid-term?

With mid-term cancellation, you often have the right to a refund of the prepaid premium for the remaining period, minus any administrative costs.

Contact details for Aon Direct

Address
Postbus 1919, 3000 BX Rotterdam
Email
compliancebenelux@aon.nl
Phone
0031 88 810 81 90

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