Customer feedback

Customers report mixed experiences when cancelling insurance with Nationale-Nederlanden. The Mijn NN online portal is generally found convenient, but cancelling complex products like pension policies takes longer due to the mandatory written process. Some customers note that communication regarding the cancellation status could be improved.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Nationale-Nederlanden

Want to cancel an insurance policy with Nationale-Nederlanden? You can do so via Mijn NN (the online portal), by phone, or in writing by letter. For more complex products such as a pension policy, written cancellation is mandatory. Make sure to check the applicable notice period for your specific product and have your policy number ready before initiating the cancellation process.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Nationale Nederlanden

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Nationale Nederlanden

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When can I cancel my insurance?

Most insurance policies can be cancelled annually on the renewal date with a notice period of 1 month. Some insurance policies, such as health insurance, have specific cancellation periods.

Do I get a premium refund if I cancel mid-term?

With mid-term cancellation, you often have the right to a refund of the prepaid premium for the remaining period, minus any administrative costs.

Contact details for Nationale-Nederlanden

Address
Postbus 93604, 2509 AV Den Haag
Email
info@nn.nl
Phone
0031 88 663 06 63

Want to cancel more Insurance services?

See all Insurance services you can cancel with Time to Cancel.

View all Insurance services →