Customer feedback

Crafthub customers report issues with long delivery times from China, often without prior notice. Orders placed as Christmas gifts sometimes did not arrive on time. Additionally, customers mention missing parts in kits and a slow customer service that rarely responds to requests for a solution, causing significant frustration among buyers.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Crafthub

Crafthub is a webshop where you make one-time purchases without a subscription. If you want to cancel an order, you must do so as quickly as possible after placing it, before it has been shipped from the overseas warehouse. You can cancel by sending an email to support@crafthub.nl. Keep in mind that products are shipped from China, which may result in long delivery times. If in doubt, contact them immediately to submit your cancellation request in time.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Crafthub

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $9.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Crafthub

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Contact details for Crafthub

Email
support@crafthub.nl

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