Customer feedback

Customers report issues with ongoing charges even after their account was deleted. Technical installation problems, such as cameras freezing at 90%, are also mentioned. Additionally, users find that the camera barely functions as a security device without a paid CloudPlay subscription, making the subscription feel practically mandatory in everyday use.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About EZVIZ

EZVIZ offers security cameras as a one-time hardware purchase, with an optional CloudPlay subscription for cloud storage. Without this paid subscription, the camera is barely functional as a security device. You can cancel your subscription through the account settings in the app, by email at service@ezvizlife.com, or by phone at 1-855-693-9849. There is no fixed cancellation period, but verify after cancellation that charges have actually stopped.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Ezviz

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $9.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Ezviz

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Contact details for EZVIZ

Address
908 Canada Ct., 91748 City of Industry, CA
Email
service@ezvizlife.com
Phone
1-855-693-9849

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