Customer feedback

Customers report that cancelling ElitePartner can sometimes be a difficult process. Complaints include the right of withdrawal being ignored and cancellations not being accepted. ElitePartner states that cancellations are accepted as long as the notice period is observed. It is therefore important to cancel in a timely and verifiable manner to avoid issues.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About ElitePartner

ElitePartner offers premium dating subscriptions with automatic renewal for periods of 1, 3, 6, or 12 months. You can cancel your subscription through your personal account settings or by emailing customer service. A 14-day right of withdrawal applies after signing up. For regular cancellations, you must submit your request before the end of the current contract period. Make sure to respect the notice period to avoid automatic renewal.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Elitepartner

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £5.19

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Elitepartner

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

How do I ensure my profile is deleted?

With our GDPR module, you can directly request deletion of your profile and personal data. This is separate from cancelling your subscription.

Does automatic renewal stop immediately after cancellation?

After receiving your cancellation, the provider must immediately stop automatic renewal. Your subscription usually continues until the end of the paid period.

Contact details for ElitePartner

Address
Dammtorstraße 30, 20354 Hamburg
Email
kundenservice@elitepartner.de

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