Customer feedback

Users report that cancelling through the app or website is poorly explained and hard to find in the settings. Even after cancelling, for example via the Play Store, the subscription sometimes kept running, leading to extra charges. Customer service is often difficult to reach when problems arise, and after the trial period the subscription automatically switches to the more expensive monthly plan.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About The Inner Circle

The Inner Circle is a dating platform run by Circle Imperium B.V. A trial subscription costs €9.99 per week, or 3 days free on iOS; it then automatically converts into a Full Membership at €39.99 per month. This subscription renews automatically for the same period as the original subscription term. After the initial period ends, you can cancel at any time, subject to a notice period of 1 month. You cancel through the same channel you used to sign up: in the app, on the website via your account settings, or through the App Store or Google Play.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel The Inner Circle

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £9.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling The Inner Circle

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

How do I ensure my profile is deleted?

With our GDPR module, you can directly request deletion of your profile and personal data. This is separate from cancelling your subscription.

Does automatic renewal stop immediately after cancellation?

After receiving your cancellation, the provider must immediately stop automatic renewal. Your subscription usually continues until the end of the paid period.

Contact details for The Inner Circle

Address
Kleine-Gartmanplantsoen 10, 1017 RR Amsterdam
Email
info@timetocancel.com

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