Customer feedback

Customers report serious delays in activating the network connection for a new supplier. Despite repeated phone calls and multiple requests from the new supplier, EWE Netz fails to act. This leaves customers stuck on the more expensive basic supply tariff for extended periods, causing financial inconvenience and significant frustration.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About EWE NETZ GmbH

EWE Netz GmbH is the grid operator for gas and electricity in northwest Germany. When you switch suppliers or move home, your new supplier typically handles the grid connection automatically. You do not need to cancel your contract with EWE Netz separately. In case of issues, you can contact EWE Netz directly by registered letter or email. Act promptly to avoid being placed on the more expensive basic supply tariff.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Ewe Netz Gmbh

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Ewe Netz Gmbh

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for EWE NETZ GmbH

Address
Cloppenburger Straße 302, 26133 Oldenburg
Email
info@ewe-netz.de
Phone
0441 48080

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