Customer feedback

Customers report issues with invalid game keys after purchase, with paid keys sometimes proving non-redeemable. Users also experience slow or absent responses from customer support. This leads to frustration, particularly when no refund or solution is offered for non-working purchases.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Humble Bundle

Humble Bundle offers a monthly Humble Choice subscription that provides you with a selection of games each month. The subscription is automatically charged on a monthly basis. There is no fixed cancellation period: cancelling or pausing before the monthly choice deadline prevents the next charge. You can cancel through your account under 'Subscription', or by sending an email to contact@humblebundle.com.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Humble Bundle

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £5.19

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Humble Bundle

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my access stop after cancellation?

You usually keep access until the end of your paid period. The exact end date is stated in the cancellation confirmation.

What happens to my saved content?

Downloads and personal playlists are usually no longer accessible after the end of your subscription. Save important content on time.

Contact details for Humble Bundle

Address
163 Freelon Street, 94107 San Francisco, CA
Email
contact@humblebundle.com
Phone
+1 877 948 7967

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