Customer feedback

Customers cancelling their subscription with Fiber should be aware of the 1-month notice period. Experiences may vary depending on the type of contract and personal circumstances. It is advisable to confirm the cancellation in writing and keep all correspondence as proof of the submitted cancellation request.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Fiber

Looking to cancel your television or internet subscription with Fiber? Fiber offers subscriptions via fiber-optic network, available as either an annual contract or a rolling subscription. You are required to observe a 1-month notice period when cancelling. Make sure to submit your cancellation in time to avoid unwanted renewals. Check your contract for the exact start date and any additional terms and conditions that apply to your specific subscription.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Fiber

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £9.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Fiber

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Do I need to consider notice periods for phone subscriptions?

Yes, most phone providers have a notice period of 1 month. If you're still in a contract period, there may be costs associated with early cancellation.

Can I keep my phone number when cancelling?

Yes, if you switch to another provider, you can take your number with you. However, you must first submit a number portability request with your new provider before cancelling.

Contact details for Fiber

Address
Postbus 60228, 1320 AG Almere
Email
info@fiber.nl
Phone
0031 20 760 50 40

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