Customer feedback

Customers report being unknowingly enrolled in an annual automatic renewal program, sometimes even after previously having it removed by phone. There are also reports of duplicate charges and receiving contact lenses with the wrong prescription strength. Cancellation can only be done through customer service, which many find cumbersome.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About 1-800 Contacts

At 1-800 Contacts, you can place individual orders through the webshop, but be aware: the company also offers an annual automatic renewal program for repeat orders. Customers report that this program is sometimes activated without clear consent. To cancel this program, you need to contact customer service by calling 1-800-266-8228, or manage your account settings on the website. There is no fixed cancellation period, but act quickly to prevent unwanted renewals.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel 1 800 Contacts

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £9.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling 1 800 Contacts

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Contact details for 1-800 Contacts

Address
261 W Data Dr, 84020 Draper, UT
Email
info@timetocancel.com
Phone
1-800-266-8228

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