Customer feedback

Customers report that canceling the 1Wellness membership is a frustrating process, often requiring multiple emails and phone calls before reaching a representative. Additional complaints include unanswered questions about medication interactions and orders that never arrive despite payment being processed, leading to significant dissatisfaction with customer service.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About The Wellness Company

To cancel your 1Wellness membership with The Wellness Company, you can reach out by email at support@twc.health or by phone at 1-800-758-1584. Customer service is available Monday through Friday from 8:00 AM to 8:00 PM EST and Saturday from 11:00 AM to 4:00 PM EST. Be aware that the cancellation process may be slow, and you might need to send multiple emails or make several phone calls before reaching a representative who can process your cancellation.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel The Wellness Company

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From £9.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling The Wellness Company

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our GDPR module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Contact details for The Wellness Company

Email
support@twc.health
Phone
1-800-758-1584

Want to cancel more Webshop services?

See all Webshop services you can cancel with Time to Cancel.

View all Webshop services →