Canceling Simple Life App is turning out to be a bigger headache than the app itself. Users report unexpected charges, confusing cancellation flows, and customer service that hands out extensions instead of refunds. If you've been trying to cancel your Simple Life App subscription and keep hitting walls — you're not alone.
Simple Life App markets itself as a healthy fitness and lifestyle coaching platform. Sounds simple enough. But what a lot of users discover after signing up is that getting out is anything but. The app charges $59.99 or more, and some users have had their bank flag the payment as suspicious — only to then face an uphill battle trying to get their money back. That's a pattern worth paying attention to.
I've helped hundreds of people untangle difficult subscription cancellations, and Simple Life App comes up regularly as one of the trickier ones to exit cleanly. This guide walks you through exactly what to do, what to watch out for, and what your rights are if things go sideways. Let's get you out.
Quick Overview: The Most Important Warnings and Steps
Before you do anything else, read through these points. They could save you from being charged again.
• Document everything. Take screenshots before, during, and after the cancellation process. Dates and timestamps matter more than you'd think.
• Cancel before your renewal date. Simple Life App uses auto-renewal. Miss the window and you may be charged for another full term.
• Do not just delete the app. Deleting the app from your phone does NOT cancel your subscription. This is one of the most common — and costly — mistakes people make.
• Watch out for retention offers. When you try to cancel, the app or support team may offer a free extension or a discounted plan. Those are not refunds.
• Check which platform you signed up through. If you subscribed via the App Store (Apple) or Google Play, you need to cancel through that platform — not through the app itself.
• Contact your bank if you were charged unexpectedly. If a payment was taken without your authorization or after you believed the subscription was canceled, your bank can help you dispute it.
• Use Time to Cancel if you want someone else to handle the process for you. It's the easiest and most reliable way to make sure the cancellation actually sticks.
Cancel Simple Life App immediately
Get rid of that subscription and cancel Simple Life App now
The Most Common Problems When Canceling Simple Life App
Let's talk about what's actually happening to real users, because the reviews paint a pretty clear picture.
The most frequently reported issue is unexpected or unauthorized charges. One user described their bank flagging a $59.99 payment, which then required them to justify the charge and fight for a refund. That kind of situation is stressful and time-consuming — and it shouldn't happen if the billing process were transparent.
Another common complaint: people sign up thinking they're getting a fitness app, then discover it's primarily a diet coaching program. That mismatch in expectations is arguably baked into the sign-up flow. When users try to cancel because of it, they find the exit just as confusing as the onboarding.
The coaching experience itself also drives a lot of cancellations. Users describe an animated character that comes across as passive-aggressive and patronizing — not exactly what you want when you're trying to build healthy habits. When the core product misses the mark, people want out fast. Fast exits, though, aren't easy with Simple Life App.
Perhaps the most concerning pattern is what happens when you ask for a refund. Instead of processing it, customer support reportedly offers subscription extensions. That might sound like goodwill, but it isn't a refund — and accepting it could complicate your case if you later need to escalate to your bank or a consumer protection agency.
These problems are real, they're documented, and they're not just isolated incidents. Go into this cancellation process with your eyes open.
Preparation: What You Need to Know Before You Cancel
Getting your ducks in a row before you start will save you a lot of frustration down the line.
Find your subscription confirmation email. This tells you when you signed up, how much you paid, and — crucially — which platform you used. Check your inbox for emails from Simple Life App or from Apple/Google if you subscribed through an app store.
Identify your billing platform. There are three likely scenarios:
- You subscribed directly through the Simple Life App website (https://simple-life-app.com/)
- You subscribed through the Apple App Store
- You subscribed through Google Play
This matters a lot. If you subscribed through Apple or Google, your cancellation must go through them — not through Simple Life App's own website or support team.
Know your renewal date. Log into your account or check your original purchase email. Most subscriptions renew automatically, and you typically need to cancel at least 24 hours before the renewal date to avoid being charged again.
Screenshot your current subscription status. Before you do anything, grab a screenshot of your active subscription page. If something goes wrong later, this is your proof of when you attempted to cancel.
Decide if you want a refund. If you were recently charged and believe the charge was unfair or unauthorized, you may be entitled to your money back. The FTC provides consumer protection guidelines that apply here. Keep this in mind before you start — your approach may differ depending on whether you just want to stop future charges or also want to recover what you've already paid.
Step-by-Step: How to Cancel Simple Life App
Follow these steps carefully depending on how you originally signed up.
Option 1: Cancel directly through Simple Life App's website
1. Go to https://simple-life-app.com/ and log into your account.
2. Navigate to your account settings or profile section.
3. Look for a 'Subscription,' 'Membership,' or 'Billing' option in the menu.
4. Select 'Cancel Subscription' or 'End Membership.'
5. Follow any prompts — they may ask for a reason. You don't have to explain yourself. Pick the most neutral option and move on.
6. Do not accept any retention offers such as extensions or discounts if your goal is a full cancellation.
7. Look for a confirmation email. If one doesn't arrive within a few minutes, check your spam folder. If it's still not there, contact support directly and ask for written confirmation. Don't assume it went through without it.
Option 2: Cancel through the Apple App Store
1. Open Settings on your iPhone.
2. Tap your name at the top, then tap 'Subscriptions.'
3. Find Simple Life App in the list.
4. Tap 'Cancel Subscription' and confirm.
5. You'll receive a confirmation from Apple. Save it.
Option 3: Cancel through Google Play
1. Open the Google Play Store app.
2. Tap your profile icon, then go to 'Payments & subscriptions' > 'Subscriptions.'
3. Find Simple Life App and tap 'Cancel subscription.'
4. Follow the prompts and confirm.
5. Save the confirmation notification.
Option 4: Contact customer support directly
If you can't find a cancellation option in the app or on the website, send a direct email to Simple Life App's support team. State clearly that you want to cancel your subscription and request written confirmation. Keep a copy of everything.
If you've tried these steps and hit a wall, the FTC (https://www.ftc.gov/consumer-protection) outlines your rights when a company makes cancellation unreasonably difficult. US consumer protection laws (https://www.law.cornell.edu/wex/consumer_protection_laws) also give you legal backing to pursue a resolution.
If you'd rather not deal with any of this yourself, Time to Cancel handles the entire process for you — and they're known for actually getting the job done.
What to Do When Things Go Wrong: Complaints, Refunds, and Escalation
Sometimes you do everything right and it still doesn't work. Here's what to do when that happens.
You were charged after canceling. First, verify that your cancellation was actually confirmed. If you have proof — a confirmation email, a screenshot — contact Simple Life App's support immediately and attach that proof. Be direct: state the date you canceled, the date of the charge, and that you want a full refund. Don't leave room for ambiguity.
Support is offering an extension instead of a refund. Classic retention tactic. Don't accept it if you want your money back. Respond in writing — email is better than chat, because you have a record — and explicitly state that you're not interested in an extension and that you're requesting a refund under consumer protection laws.
Your bank flagged a charge. This happened to at least one user who reviewed Simple Life App — their bank caught a suspicious-looking $59.99 payment. If your bank flagged a charge, or if you spot an unauthorized transaction, call your bank immediately. You can initiate a chargeback, especially if you can show you attempted to cancel or that you were billed without clear authorization.
File a complaint with the FTC. If you're in the US and believe Simple Life App has engaged in deceptive or unfair billing practices, you can file a complaint at https://www.ftc.gov/consumer-protection. It's free, it creates an official record, and it contributes to the patterns regulators look at when investigating companies.
Use your credit card's dispute process. Most credit card companies will side with you if you have documentation of a cancellation attempt and evidence that you were still charged. This is often faster than waiting on the company to issue a refund voluntarily.
Your Rights as a Consumer When Canceling Simple Life App
You have more leverage than you might think.
Under US consumer protection laws (https://www.law.cornell.edu/wex/consumer_protection_laws), companies are required to make cancellation processes clear and accessible. If a company intentionally obscures how to cancel or makes the process unreasonably difficult, that can constitute an unfair or deceptive trade practice. Full stop.
The FTC has been increasingly focused on so-called 'negative option' subscriptions — that's the technical term for plans that auto-renew unless you actively cancel. The FTC's Negative Option Rule requires companies to clearly disclose subscription terms before you sign up and to provide a simple way to cancel. If Simple Life App failed to do either of those things clearly, you have grounds to complain.
If you were charged without authorization — meaning you never agreed to a recurring charge, or you had already canceled — that's a potential violation of the FTC Act. Document it and file a complaint.
Chargebacks through your bank are also a completely legitimate tool. You're not doing anything wrong by disputing a charge you believe was taken in error or in bad faith. Just have your documentation ready: confirmation of sign-up, evidence of your cancellation attempt, and a clear timeline of the charges.
You have options. You're not stuck. Use the official channels, document your steps, and don't let a retention offer distract you from the refund or cancellation you're entitled to.
Alternatives to Simple Life App
If you've decided Simple Life App isn't the right fit — whether because of the coaching style, the mismatch between fitness and diet content, or just the painful cancellation experience — there are other options worth exploring.
Plenty of fitness apps offer clearer pricing, easier cancellation, and a more transparent user experience. Look for apps that let you try before committing to a long-term plan, that are upfront about what they actually offer (fitness vs. diet vs. both), and that let you manage your subscription entirely within the app — no support ticket required.
When evaluating a new fitness or wellness app, always check:
- Whether it auto-renews and how much notice it requires for cancellation
- Whether cancellation can be done entirely within the app without contacting support
- Whether user reviews specifically mention the cancellation experience
- Whether the content actually matches what was advertised
A short free trial is your best friend. Use it to make sure the app does what you expect before you hand over your payment details.
