Cancel Certified Fasting: Your Essential Guide to Avoiding Costs & Scams
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Cancel Certified Fasting: Your Essential Guide to Avoiding Costs & Scams

Ben (lawyer)
Ben (lawyer)
14 minute read

If you’ve found yourself second-guessing your subscription to Certified Fasting, you’re not alone. Many users subscribe hoping for transformative health results, only to discover that the reality sometimes falls short of the marketing promises. For others, recurring charges or difficulties canceling can feel like a scam, further raising red flags. Whether you joined for the Basic Weight Loss Plan, a Premium upgrade, or personalized nutrition coaching, navigating how to truly cancel Certified Fasting can become confusing and frustrating.

This guide is designed for subscribers who are determined to take control—providing you with a transparent, step-by-step roadmap for cancelling Certified Fasting. From understanding the different plan types to decoding refund policies (and even handling customer support nightmares), we break down all you need to know. Plus, we'll give actionable tips, real case studies, and an insider’s perspective on what happens after cancellation. No fluff, just the facts—so you can cut ties without hidden costs or regret.

Quick Takeaways

  • Certified Fasting offers multiple plan types—understand your subscription to cancel correctly
  • Act quickly: Most plans renew automatically unless you cancel at least 48 hours prior
  • Refund requests depend on usage, region, and timing—know your rights
  • Always use the official website or app for cancellation confirmation, not just deleting the app
  • Customer support channels are available, but policies vary in effectiveness
  • Watch out for unauthorized charges: tackle disputes right away
  • Keep documentation of your cancellation for future reference

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How to Cancel Certified Fasting: The Complete Guide

Understanding Certified Fasting Subscriptions

Deciphering your subscription type is step one to a successful cancellation. Certified Fasting promotes itself as a customizable weight loss and intermittent fasting platform, offering several plan tiers:

Types of Certified Fasting Plans

Basic Weight Loss Plan

This entry-level plan attracts users with promises of easy tracking, simple fasting timers, and motivational content. However, some complaints allege that the real value is limited (“feels like a glorified stopwatch,” as one reviewer put it). If you’re on this plan and want to stop the billing, take note of the cancellation process detailed below.

Premium Plan

Premium subscribers often get weekly check-ins, AI-powered meal suggestions, and exclusive health insights. Yet, these perks also come with steeper fees and tricky renewal clauses. Many users looking to cancel Certified Fasting are here—often surprised by recurring charges despite thinking they’d canceled after a trial.

Shopping List Subscription

A niche add-on, the Shopping List plan sends custom grocery lists. Cancellation is similar to the above, but be aware that extra features sometimes auto-renew even if your main subscription is gone.

Personal Nutritionist Subscription

Those who opt for bespoke nutrition guidance might find this plan the hardest to cancel. Direct communication with a nutritionist seems valuable, but many reviews cite difficult refund processes and unclear terms.

Subscription Billing & Auto-Renewal

Certified Fasting uses an auto-renewal system—and here’s where many get caught off guard. Unless explicitly canceled well in advance (often 48 hours before the renewal date), your card will be charged automatically. Many users report only realizing this after noticing payments for services they believed were already cancelled.

Pricing Structures and Participation Fees

The platform’s pricing isn’t always transparent upfront, with hidden participation fees or premium content surcharges surfacing during checkout. Always check your confirmation emails and billing history to identify precisely which plans or add-ons you may need to cancel.

How to Cancel Your Certified Fasting Subscription

Step-by-Step Cancellation Process

Whether you subscribed on the website or an app store, following the correct procedures is crucial for complete cancellation:

Cancelling via Website

1. Log in to your Certified Fasting account on the official site.

2. Navigate to Account Settings > Subscriptions.

3. Locate the active subscription, then click ‘Manage’ or ‘Cancel’.

4. Follow the prompts, which often include a required exit survey.

5. Watch for an on-screen cancellation confirmation and a follow-up email.

Cancelling via Mobile App

1. Open the Certified Fasting app and log in.

2. Tap the profile icon, then select ‘Subscription’ or ‘Billing’.

3. Hit ‘Cancel Subscription’ and complete any steps, including an exit survey.

4. Await confirmation both within the app and by email (Google).

Cancelling Different Plan Types

Some users hold multiple subscriptions or add-ons. Cancel each individually—otherwise charges can persist. If you signed up through Apple or Google Play, those channels must be used to stop billing.

Completing the Exit Survey

Certified Fasting often requires an exit survey to finalize cancellation. While some find this a nuisance, skipping it may lead to incomplete cancellation. Be honest but concise, and keep a screenshot for records.

Cancellation Confirmation and What Happens Next

After completing all steps, you should receive a confirmation email. Your subscription will remain active until the current billing period ends, but no further charges should occur. If you don’t receive confirmation, reach out to support immediately.

Avoiding Unwanted Renewals and Charges

Auto-Renewal Policy Explained

Certified Fasting’s default is to auto-renew all paid subscriptions. Text buried in their Terms & Conditions states you must cancel at least 48 hours before the renewal date. Cancelling afterward may result in charges for the next cycle.

Important Deadlines (48-Hour Notice)

If your cycle resets every Monday at 10am, you should initiate cancellation by Saturday morning. Miss the window, and you’ll be responsible for the next period, regardless of intent or usage.

Troubleshooting Failed Cancellations

If recurring charges persist after you believe you canceled, review confirmation emails and account status. Contact Certified Fasting support with documentation. In extreme cases, contest charges through your bank or credit card provider, referencing their own refund and cancellation policies.

Managing Your Subscription Account

Resetting Your Password

Can’t access your account to cancel? Use the ‘Forgot Password’ link on the login page. If you never receive a reset email, check your spam folder, then contact support directly.

Updating Payment Information

Expired credit card? Changing payment details won’t cancel your subscription; charges may still post when new details are added. Always cancel the active plan before removing payment info.

Viewing Subscription Status

Regularly check the ‘Subscription’ section in your account dashboard. This area lists all active, expired, or renewing plans, letting you confirm your cancellation at a glance.

Refunds and Withdrawal Rights

Understanding the Refund Policy

Certified Fasting is strict about refunds: generally, no refunds after the withdrawal period or if you’ve accessed digital content. However, some jurisdictions (notably in the EU) guarantee at least a 14-day cooling-off window by law.

Requesting a Refund

To request a refund, email or use the support form with your order number and a clear explanation (“I canceled within the required period but was still charged”). Attach supporting evidence.

Withdrawal Periods by Jurisdiction (EU and Non-EU)

EU subscribers benefit from a 14-day withdrawal right, unless digital products have already been accessed. In the US and elsewhere, rights are more limited—check local regulations.

Refund Request Scripts and Templates

  • Subject: Request for Refund – Cancelled Certified Fasting
  • Body: “Hello, I canceled my Certified Fasting plan on [date] within the allowed withdrawal period. Please process a refund as per your policy. Attached are my order details and confirmation.”

Outcomes can vary, but persistence and documentation help.

Common Challenges and Solutions

App Store vs. Web Purchases

If you subscribed through Apple or Google Play, Certified Fasting support may not help—you’ll need to handle cancellation (and refunds) directly through the app store’s own procedures.

Dealing with Unauthorized Charges

Unexpected charges? Contact support and your bank if necessary. File a formal dispute and reference Certified Fasting’s terms, available on their website. Reports of unauthorized charges should also be made to your respective app store.

Getting Support from Certified Fasting

Support quality varies. Live chat works best during weekdays, while email forms can take days for a response. Some users receive template replies; escalate politely and document all correspondence.

Frequently Asked Questions (FAQs)

1. How long can I access my plan after cancellation?

You can typically access your Certified Fasting plan until the end of your current billing period—after this, access is revoked.

2. Can I reactivate my plan after cancellation?

Yes, most users can reactivate within their account dashboard and resume where they left off. Billing will restart immediately upon reactivation.

3. Who do I contact for cancellation issues?

First, use the in-app support or website help center. Escalate to their customer service email if issues persist, and involve your bank if you face unauthorized charges.

4. What’s the refund policy for Certified Fasting subscriptions?

Refunds are rare, especially after digital service use. EU residents may have a 14-day right-to-withdraw; others should refer to national laws and Certified Fasting’s terms.

5. What if I see charges after cancelling Certified Fasting?

Check for confirmation emails and your account dashboard status. If you’re still charged, contact support with all documentation or dispute via your payment provider.

Tips for Managing Weight Loss Subscriptions

Many are drawn to Certified Fasting for its intermittent fasting and weight-loss promise. But before you cancel, consider:

  • Are there alternative, lower-cost plans that meet your needs?
  • Would pausing—not canceling—be a better short-term solution?
  • Could speaking to customer support yield a retention offer?
  • Comparing Certified Fasting with other intermittent fasting apps for better value

Contacting Certified Fasting Support

Live Chat Assistance

Use live chat for real-time help (weekday mornings are best). Save chat transcripts for your records.

Email and Help Desk Support

When escalation is needed, submit a ticket or send an email. Include order numbers, screenshots, and a timeline for the quickest resolution.

Legal Terms and Privacy Policies

Digital Content Rights

Upon cancellation, access to digital content ends after your current billing cycle unless stated otherwise. Download any relevant materials or data before access is restricted.

Your Data After Cancellation

Certified Fasting may retain your data for legal or marketing reasons—even after you cancel. Review their privacy policy if you have concerns, and request data deletion if your region’s laws support it.

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Conclusion

For anyone concerned about recurring charges and feeling misled by Certified Fasting’s subscription practices, know that you’re not alone. Taking the right steps—understanding plan types, following the official cancellation processes, and keeping detailed records—can save you frustration and money. Refund policies may feel unfair, but knowing your region’s laws and how to escalate claims will put you in the strongest position. Remember: always demand a confirmation email, double-check that your subscription status is truly inactive, and don’t hesitate to take your case to your financial provider if necessary.

Cancel Certified Fasting confidently and on your own terms. Protect your finances and peace of mind, while exploring alternative wellness solutions that are more transparent and flexible.

FAQs

1. How do I cancel Certified Fasting if I lost my login information?

Recover your password through the official website, or contact support for help regaining access and cancelling your subscription.

2. Will deleting the app cancel my Certified Fasting subscription?

No. You must use the official website or app to cancel your plan; simply deleting the app does not stop recurring charges.

3. How are refunds processed for Certified Fasting?

Refunds require submitting a request with evidence. Approval depends on timing and local consumer protection laws.

4. What happens if Certified Fasting ignores my cancellation?

Escalate by contacting your payment provider or bank to dispute charges. Document all correspondence for your claim.

5. Is Certified Fasting a scam?

While many users feel misled, Certified Fasting is a legitimate business. Issues arise from aggressive auto-renewal and complex cancellation policies, so vigilance is vital.